The Department of Consumer Affairs under Ministry of Consumer Affairs, Food and PD is responsible for the formulation of policies for Consumer Cooperatives, Monitoring Prices, Consumer Movement in the country and Controlling of statutory bodies like Bureau of Indian Standards (BIS) and Weights and Measures.



Important Alert:-1.  Gazette Notification dated 13th Feburary,2014 regarding regulations issued by NCDRC    2.RAJIV GANDHI NATIONAL AWARD FOR VOLUNTARY CONSUMER ORGANIZATIONS     3. The Theme of National Consumer Day for the year 2014 " Empowering Consumers-Universality of Consumer Rights"

Website Under Updation

NCH Toll Free No 1800-11-4000 (for MTNL & BSNL) and 1800-180-4566 (for Core)
Consumer Rights
Right to safety | Right to be informed | Right to choose | Right to heard
Right to redressal | Right to Consumer Education


After including the amendments made vide the Consumer Protection (Amendment) Act, 2002 [62 of 2002] which was passed by Rajya Sabha on 11.4.2002