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The Department of Consumer Affairs under Ministry of Consumer Affairs, Food and PD is responsible for the formulation of policies for Consumer Cooperatives, Monitoring Prices, Consumer Movement in the country and Controlling of statutory bodies like Bureau of Indian Standards (BIS) and Weights and Measures.

NATIONAL CONSUMER HELPLINE
(Sponsored by Deptt. of Consumer Affairs, Govt. of India)
TOLL FREE NO. 1800-11-4000
TOLL NO. 011-23708391(5 Line ) (Normal call charges apply)
SMS No. 8130009809(24 Hrs.)
You can also log in your complaints at www.nationalconsumerhelpline.in

 

 

Conference on Increase in Food Prices 4th July 2014, Vigyan Bhawan, New Delhi.------ Photos    Press Release     Minutes

 

Consumer Welfare Fund Guidelines 2014     2 Amendment proposal to Consumer Protection Act, 1986   3. Draft Regulation regarding appearance of non-advocates in Consumer Fora     4. Draft proposal for amendment to Bureau of Indian Standards Act, 1986  5. Gazette Notification dated 13th Feburary,2014 regarding regulations issued by NCDRC      6. Rajiv Gandhi National Award For Voluntary Consumer Organizations    7.  The Theme of National Consumer Day for the year 2014  " Empowering Consumers-Universality of Consumer Rights"   

 


 
 
NCH Toll Free No 1800-11-4000 (for MTNL & BSNL) and 1800-180-4566 (for Core)
 
Consumer Rights
Right to safety | Right to be informed | Right to choose | Right to heard
Right to redressal | Right to Consumer Education

 

After including the amendments made vide the Consumer Protection (Amendment) Act, 2002 [62 of 2002] which was passed by Rajya Sabha on 11.4.2002
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